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Retail Banking Professional

2 months ago

Fort Calhoun, Nebraska, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate 1. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Customer Engagement: Use the consultative sales process to build a thorough customer profile and identify current and future financial needs.
  • Product Knowledge: Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Relationship Building: Establish close working relationships with assigned Business Partners and refer customers when appropriate to provide timely, and holistic financial solutions.
  • Performance Metrics: Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
Requirements
  • Education: College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience: Experience in the financial industry preferred.
  • Skills: Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Professionalism: Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution committed to providing exceptional customer service and building strong relationships with our clients. We are proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions.