Universal Banking Professional

2 weeks ago

Fort Myers, Florida, United States BankUnited Full time

Job Overview

Salary: $60,000 - $80,000 per year

Job Description

At BankUnited, we are seeking a highly skilled Universal Banking Professional to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service while performing a wide range of banking transactions.

Essential Duties and Responsibilities

  1. You will be responsible for receiving checks and cash for deposit, verifying the amount, and examining checks for endorsements.
  2. You will cash checks and pay out money after verification of signatures and customer balances.
  3. You will enter customers' transactions into our computer system to record transactions and issue computer-generated receipts.
  4. You will place holds on accounts as necessary.
  5. You will balance currency, coin, and checks in the cash drawer at the end of each shift and compare the totaled amounts with the data displayed on the computer screen.
  6. You will explain, promote, refer, or sell Bank products or services such as accounts, loans, and cashier's checks in the branch or via telemarketing. You will meet or exceed assigned sales goals.
  7. You will perform outbound calls and set appointments for the Market Leader and/or Sales & Service Officer (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. You will contribute to meeting branch sales goals.
  8. You will cross-train on the products and operational processes associated with the Platform and assist clients with related activities.
  9. You will open and process all types of accounts, products, and/or services for customers after consulting with them on their specific needs. You will assist customers whenever possible and refer them to the appropriate business line as needed to ensure their needs are met.
  10. You will achieve individual referral goals for cross-selling of all credit, non-credit, and fee income goals.
  11. You will maintain knowledge of current products, policies, procedures, and regulations as it relates to your position.
  12. You will adhere to all current policies, procedures, and regulations as it relates to your position.
  13. You will process transactions from automated teller machines and night depositories.
  14. You will respond professionally to customer inquiries or problems.
  15. You will assist customers with safe deposit box transactions.
  16. You will fill in for the Financial Specialist Leader when absent.
  17. You may order daily supplies of cash and count incoming cash.
  18. You will balance cash in automated teller machines and night depositories under dual control.
  19. You will adhere to and comply with applicable federal and state laws, regulations, and guidance, including those related to anti-money laundering (Bank Secrecy Act, US PATRIOT Act, etc.).
  20. You will adhere to Bank policies and procedures and complete required training.
  21. You will identify and report suspicious activity.

Requirements

  1. High School Diploma or GED is required.
  2. A minimum of 2-3 years of cash handling experience (preferably as a Teller) is required.
  3. Excellent customer service, sales, risk management, and cash operations experience is preferred.
  4. You must be fully trained in both Teller and Platform functions.

Benefits

At BankUnited, we offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

Other

If you are a motivated and customer-focused individual who is passionate about delivering exceptional banking experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to us today. We look forward to reviewing your application and discussing this opportunity with you further.

Salary Range: $60,000 - $80,000 per year

Estimated Salary: $69,000 per year

Language: en

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