Banking Professional

5 days ago


Fort Worth, Texas, United States Pinnacle Bank Full time
Job Summary

Pinnacle Bank is seeking a highly skilled Banking Professional to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our valued customers.

Key Responsibilities
  • Customer Service: Provide personalized service to customers, responding to their inquiries and resolving issues in a timely and professional manner.
  • Transaction Processing: Process customer transactions, including deposits, withdrawals, and account openings, while maintaining accurate records and adhering to bank policies and procedures.
  • Account Maintenance: Assist customers with account maintenance, including account closures, transfers, and changes to account information.
  • Sales and Marketing: Promote bank products and services to customers, identifying opportunities to cross-sell and upsell.
  • Team Collaboration: Work collaboratively with other bank staff to achieve sales goals and provide exceptional customer service.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: A minimum of 24 months of prior banking experience is generally expected.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
Working Conditions

The ideal candidate will be able to work in a dynamic environment, with regular and reliable attendance. The ability to work flexible hours, including weekends, is also required.


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