Lead Epic Systems Analyst

1 week ago


Bellaire, Texas, United States Insight Global Full time
Role Overview

The Senior Epic Analyst serves as a crucial link between various teams and departments, ensuring seamless communication and collaboration.

Key Responsibilities
  • Mentorship: Acts as a role model and mentor for team members, providing guidance through both formal and informal methods. May also train newly onboarded or junior staff.
  • Requirements Gathering: Facilitates working group sessions with relevant departments to identify and drive requirements aimed at enhancing business processes.
  • Customer Engagement: Continuously seeks opportunities to elevate customer satisfaction and strengthen client relationships.
  • Project Management: Sets customer expectations, prioritizes tasks, and ensures timely delivery of solutions. Proposes effective solutions to challenges while considering timeliness and practicality.
  • Communication: Manages customer expectations and deliverables through various channels, including meetings, presentations, and written reports.
  • Oversight: Oversees and monitors multiple large-scale projects across various functional departments.
  • Planning: Establishes project plans and objectives to ensure successful goal attainment within defined parameters. Implements and supports complex applications with technical expertise in systems analysis, design, testing, and implementation.
  • Issue Resolution: Communicates potential project and implementation issues, devises plans for resolution, and provides status updates to all stakeholders.
  • Custom Solutions: Develops tailored solutions or advanced configurations to address operational or workflow challenges.
  • Technical Analysis: Coordinates problem resolution, technical analysis, cost and resource estimates, work plans, workflow documentation, and progress reports for assigned projects.
  • Methodology Application: Applies project management methodologies to effectively communicate and accomplish assigned projects within budget constraints.
Commitment to Diversity

Insight Global is dedicated to fostering diverse and inclusive environments where individuals can express their authentic selves at work. We are an equal opportunity employer that values every individual.

Qualified candidates will be considered for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability, or any other characteristic protected by applicable laws.

If assistance is needed due to a disability during the application or recruitment process, please reach out for support.

Qualifications
  • Extensive experience with Epic Cupid, both invasive and non-invasive (5+ years).
  • Proficient in Siemens SyngoDynamics, GE Mac Lab, Siemens Vibe, and Precession (Cardiac MRI).
  • Demonstrated ability to troubleshoot system issues and engineer solutions with IT customers and vendors.
  • Strong knowledge of project management methodologies applicable to large-scale system implementations.
  • Excellent communication skills in English, essential for patient and employee safety.
  • Proactive approach in all areas of responsibility.


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