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Third-Party Logistics Operations Supervisor
2 months ago
Position Overview
We are looking for a dedicated and experienced 3PL (Third-Party Logistics) Operations Manager to lead and manage our logistics operations effectively.
The successful candidate will possess a robust background in logistics and supply chain management, with a strong emphasis on fluency in English, Korean, and Spanish. The Operations Manager will play a crucial role in coordinating and enhancing the flow of goods and materials, ensuring operational efficiency, and upholding exceptional customer service standards.
Key Responsibilities
· Oversee and manage all facets of third-party logistics operations, including warehousing, transportation, and distribution.
· Formulate and execute strategies aimed at optimizing supply chain processes and boosting operational performance.
· Develop, track, and assess key performance indicators (KPIs) to ensure objectives are achieved or surpassed.
· Collaborate with both internal and external partners, including vendors, suppliers, and clients, to facilitate smooth operations.
· Lead and guide a team of logistics professionals, offering mentorship and support as necessary.
· Ensure adherence to all regulatory standards and company protocols.
· Cultivate and maintain strong partnerships with 3PL providers to guarantee high service levels and cost efficiency.
· Conduct regular evaluations and audits of internal processes and external service providers to confirm performance benchmarks are met.
· Address escalations and resolve logistics-related issues promptly.
· Prepare and deliver regular reports on logistics performance, expenditures, and other pertinent metrics to senior leadership.
Qualifications
· Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related discipline.
· Proficient in Korean.
· At least 5 years of experience in logistics or supply chain management, particularly in 3PL operations.
· Proven success in managing third-party logistics providers and refining supply chain processes.
· Strong analytical capabilities with the ability to interpret and act on data insights.
· Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams.
· Proficiency in Spanish is highly desirable.
· Strong leadership and team management abilities.
· Capacity to excel in a fast-paced, dynamic environment.
· Familiarity with logistics management software and tools.
· Understanding of regulatory requirements and industry best practices.
Benefits
· Comprehensive Health, Dental, and Vision Insurance – full coverage for you and your family.
· Paid Time Off.
· 401(K) with Company Match.
· Complimentary Daily Lunch Catering.
· Annual performance-based incentives and bonuses.
· Certification Recognition Program.
· Subsidized Fitness Center Membership.
Work Conditions
- Full-time On-Site Employment.
- Standard working hours: Monday to Friday, 9 AM to 6 PM.
- This role may involve occasional travel to various 3PL provider locations.
- Flexibility in working hours may be required to accommodate different time zones and operational needs.