Sales and Customer Service Representative

4 weeks ago


Syracuse, New York, United States Waterco Full time
Customer Interaction and Satisfaction:
Our ideal candidate will be responsible for ensuring customer satisfaction by following up on installations, contacting service leads to set appointments, and managing the New Homeowner Program.

Appointment Management:
We are looking for a detail-oriented individual to plan efficient routes around appointments, integrate the New Homeowner Program with scheduled appointments, and schedule removal orders and reschedule appointments as needed.

Inquiry and Order Processing:
The successful candidate will respond promptly to internet inquiries, handle initial donation requests for approval, process new orders, and review contracts/documents.

Compensation & Benefits:
We offer a competitive benefits package, including medical, dental, vision, 401(K) matches, product discounts, paid time off, and tuition reimbursement.

Minimum Requirements:
A high school diploma or equivalent is required, with an associate's degree in business administration or a related field preferred. The ideal candidate will have 2 years of experience in administrative duties or a similar clerical position, proficient use of Microsoft Office, and excellent written and oral communication skills.

Preferred Qualifications:
Customer service experience in a sales/marketing environment and data-entry experience are preferred.

Culligan is an Equal Opportunity Employer.

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