Customer Service Representative

4 weeks ago


Syracuse, New York, United States Valvoline Instant Oil Change Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our products and services, and ensuring a positive experience for our guests.

Key Responsibilities
  • Provide excellent customer service, responding to guest inquiries and resolving issues in a timely and professional manner
  • Promote our products and services, including oil changes, maintenance services, and other offerings
  • Work collaboratively with our team to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to stay up-to-date on our products and services
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales and customer satisfaction goals
  • Ability to lift up to 50 pounds and stand for extended periods
What We Offer
  • Competitive hourly rate
  • Paid training and development opportunities
  • Flexible scheduling and opportunities for advancement
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan


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