Sales and Customer Service Representative

3 weeks ago


Syracuse, New York, United States Waterco Full time

As a Sales and Customer Service Representative at Waterco, you will play a vital role in ensuring customer satisfaction and driving sales growth. Your primary responsibilities will include following up on installations to ensure customer satisfaction, scheduling follow-up appointments for sales representatives, and processing new orders and reviewing contracts/documents.

Key qualifications for this role include an Associate's degree in business administration or a related field, as well as 2 years of experience in administrative duties or a similar clerical position. Proficiency in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook, is also required. Additionally, experience with Sales Force and the ability to work a flexible schedule are highly desirable.

As a member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise. You will also be responsible for data-entry and maintaining accurate records. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Waterco is a leading provider of water treatment systems for residential, commercial, and industrial applications. With over 87 years of experience, we have established ourselves as a trusted and innovative company. Our commitment to service, support, and product innovation has earned us the Good Housekeeping Seal and Consumer Digest "Best Buy" rating.

We are expanding our operations in previously underserved segments, growing revenue both domestically and abroad, and generating higher levels of profitability. As a Sales and Customer Service Representative, you will be at the forefront of this growth, working closely with our sales team to drive sales and customer satisfaction.



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