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Product Training Specialist
2 months ago
We are seeking a highly skilled Product Training Specialist - Clinical Solutions to join our team at Core Sound Imaging, Inc. This is an exciting opportunity to work with our cutting-edge software as a service (SaaS) image storage and reporting solution (cloud PACS) and provide training and education to our clients.
Key Responsibilities- Collaborate with our Implementation Specialists to conduct initial customer assessments and develop customized implementation and training plans.
- Deliver remote coaching to customers using our remote software tools.
- Assist customers in determining the most suitable product configuration options to meet their needs.
- Provide supplemental application training as needed.
- Support clients' implementation activities and schedules.
- Contribute to the development and improvement of our implementation and training processes.
- Provide feedback to our product team to inform product enhancements.
- Participate in future product development initiatives.
- Develop and maintain employee training programs, including role-specific training, product training, HIPAA/HITECH training, and QMS training.
- Equivalent to completion of 4 years of college-level coursework in a related field and relevant experience.
- Strong Clinical Information Systems knowledge, including ultrasound, angiography, x-ray, and other imaging experience.
- Excellent interpersonal skills, with a high degree of self-motivation and ability to work independently.
- Strong communication skills, with the ability to interface and influence at multiple organization levels.
- Advanced PC skills, including Microsoft Office products.
- Experience developing and implementing training programs.
- Ability to learn and apply new technologies quickly.
- Excellent problem-solving abilities.
- Ability to work both independently and as part of a team.
- Ability to multi-task in a dynamic environment.
- Excellent verbal and communication skills.
Since our inception in 2007, we have focused on delivering a superior customer experience with our advanced software as a service (SaaS) image storage and reporting solution (cloud PACS). Our nearly 2,000 clients in the U.S. and worldwide rely on us for digital imaging and diagnostic testing workflow solutions that make their lives easier.
