Procurement Product Specialist

3 days ago


Raleigh, North Carolina, United States Insight Global Full time

**Key Responsibilities:**

The Procurement Product Specialist plays a critical role in supporting the procurement team by administering and troubleshooting procurement products, providing user guidance and training, and maintaining procurement systems.

**Key Skills and Experience:**

  • 3-4 years of experience in procurement, product support, or a related field.
  • Hands-on experience with procurement software, preferably Coupa.
  • Familiarity with Source-to-Pay (S2P) processes and system administration.
  • Experience in creating training materials, conducting workshops, and supporting end-users.
  • Data analysis and reporting experience, including presenting insights to leadership.

**Responsibilities:**

  • Provide day-to-day administrative support for procurement tools.
  • Maintain procurement systems, ensuring data integrity and compliance.
  • Troubleshoot and resolve issues, escalating as needed.
  • Offer training and support to end-users, including creating training materials and user manuals.
  • Collaborate with the Director of Procurement Products to implement new features and system updates.
  • Analyze and generate reports from procurement tools, providing actionable insights.
  • Assist in continuous improvement efforts, release management, and future system implementations.

**About the Role:**

This role involves continuous improvement of the procurement tech stack, working on product enhancements, and supporting future implementations in alignment with the Source-to-Pay (S2P) value stream.



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