Technical Support Manager

1 month ago


New York, New York, United States Motion Recruitment Full time

We are seeking a seasoned IT professional to lead our Helpdesk team. As a Helpdesk Manager, you will be responsible for mentoring junior team members and ensuring the highest level of customer satisfaction. The ideal candidate will have 5+ years of experience in technology support and 2+ years in a managerial role. Key responsibilities include managing a team of 10+ support desk engineers, working closely with clients to address escalations, and ensuring seamless day-to-day operations. In return, you will receive a competitive salary, paid training and certification benefits, and payments towards healthcare benefits. If you are a motivated and experienced IT professional looking to take on a leadership role, we encourage you to apply.



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