Freight Forwarding Operations Manager

11 hours ago


Cerritos, California, United States OEC Group Full time

At OEC Group, we are seeking a highly motivated Freight Forwarding Operations Manager to join our team. In this role, you will play a key part in the Service Excellence team, driving our ambition towards service excellence.

The successful candidate will have 2-5 years of experience in IT Service Management, IT Operations, Service Delivery Management, or similar roles. You will possess working knowledge or experience with IT Service Management frameworks (ITIL, COBIT, etc.) and project management experience.

A bachelor's degree in Business Administration, Project Management, Industrial Engineering, or a related field is preferred. We offer a competitive salary of $120,000 - $140,000 per year, based on education and experience level, and a comprehensive benefits package that includes a hybrid work schedule, laptop provided by OEC Group, 10-days PTO, Employee Appreciation Days, Paid Holidays, Sick/Flex time, full health insurance coverage, 401K retirement plan with 3% company match, and discounted pet insurance.

As a Freight Forwarding Operations Manager, you will facilitate the development of the IT Service Management framework, develop and deploy training and coaching to IT team members, partner with IT service owners to identify service gaps, and foster a culture of service excellence through training, framework development, and communicating service excellence initiatives.

You will engage with business stakeholders to gather voice of customer inputs and translate needs into functional and technical requirements for implementation/execution. Key performance indicators (KPI) reports and review meetings will be conducted on a weekly and/or monthly basis.



  • Cerritos, California, United States OEC Group Full time

    Job Title: Freight Forwarding Customer Service RepresentativeAbout the RoleWe are seeking an experienced Freight Forwarding Customer Service Representative to join our team at OEC Group. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and ensuring seamless freight forwarding...


  • Cerritos, California, United States OEC Group Full time

    Job OverviewOrient Express Container (OEC) Group is a leading freight forwarder in the transportation industry, offering competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. As a Sales Manager, you will be responsible for building up and managing a sales team of go-getters who will work hard to show companies...


  • Cerritos, California, United States OEC Group Full time

    Job OverviewOrient Express Container (OEC) Group, a leading freight forwarder in the transportation industry, is seeking an experienced Sales Account Executive to join its team.About OEC GroupWe are a global organization providing freight transportation, logistics, and information services to over 50,000 customers through a network of offices. Our employees...


  • Cerritos, California, United States OEC Group Full time

    Job OverviewOrient Express Container (OEC) Group, a leading freight forwarder in the transportation industry, is seeking a skilled Service Excellence Specialist to drive process improvement initiatives and foster a culture of service excellence.


  • Cerritos, California, United States OEC Group Full time

    Job SummaryOrient Express Container (OEC) Group, a leading freight forwarder in the transportation industry, seeks a detail-oriented Global Financial Coordinator to join our Accounting Department. This role involves coordinating general expense processing, investigating and reporting expenses to senior leadership and overseas offices.About OEC GroupWe...


  • Cerritos, California, United States OEC Group Full time

    Logistics Career OpportunitiesWe offer a dynamic career path for ambitious professionals in the freight forwarding industry. Orient Express Container (OEC) Group is one of the top freight forwarders, providing transportation, logistics, and information services to over 50,000 customers worldwide.About the Role:This senior sales position plays a crucial role...


  • Cerritos, California, United States Samsung SDS America Full time

    Job OverviewSamsung SDS America, Inc. plays a leading role in the global logistics market with unique logistics services.Job SummaryWe are seeking an experienced Logistics Transportation Operations Strategist to drive innovation and continuous improvement within our logistics 3 PL transportation operations.About the RoleThis position will be responsible for...


  • Cerritos, California, United States McNichols Company Full time

    Key ResponsibilitiesMaintaining and developing relationships with existing customers via phone calls and emailsCommunicating with suppliers and internal customers to check on the progress of existing ordersHandling incoming calls and taking messagesMeeting and greeting visitorsDistributing mail, arranging couriers, freight carriers, and tracking of...


  • Cerritos, California, United States OEC Group Full time

    Company OverviewOrient Express Container (OEC) Group is a leading freight forwarder, established in 1981. With a network of global offices, we provide freight transportation, logistics, and information services to over 50,000 customers.SalaryThe estimated annual salary for this role is $120,000 - $140,000 based on education and experience level.Job...


  • Cerritos, California, United States OEC Group Full time

    Role OverviewWe are seeking a Logistics Support Specialist to join our team at OEC Group, a leading freight forwarder and logistics provider. As a key member of our sales support team, you will play a crucial role in maintaining customer accounts, analyzing shipping industry trends, and providing exceptional service to our clients.


  • Cerritos, California, United States Oakmont Management Group Full time

    Job SummaryWe are seeking an exceptional Culinary Operations Manager to join our team at Oakmont Management Group. As a key member of our culinary team, you will be responsible for ensuring the excellence of our culinary operations across assigned communities.Key Responsibilities:Provide interim coverage as the acting Executive Chef where assigned.Support...


  • Cerritos, California, United States Samsung SDS America Full time

    Samsung SDS America is seeking a skilled Logistics Billing Coordinator to join our team in the United States. This role plays a vital part in our logistics operations, responsible for billing system administration, vendor payment, customer service, and financial activities including payments, reporting, and reconciliation.Responsibilities:Process customer...


  • Cerritos, California, United States THE NEW-INDY GROUP Full time

    **Job Summary**The New-Indy Group is seeking a highly skilled Manufacturing Operations Manager to lead our production team at our Cerritos, CA facility.**Key Responsibilities:**Lead the activities of production employees to maintain safety, quality, and efficient productionsAssist in planning, assigning, and directing work to safely maximize quality and...

  • Executive Chef

    2 weeks ago


    Cerritos, California, United States Bri & Ed Inc Full time

    About the PositionWe are seeking a highly skilled and experienced Executive Chef & Restaurant Operations Manager to join our team at Shipmates Restaurant & Sports Bar.Job OverviewThis is a full-time position offering a guaranteed schedule and competitive salary. As an Executive Chef & Restaurant Operations Manager, you will be responsible for overseeing the...


  • Cerritos, California, United States The Judge Group Full time

    About The Judge Group">The Judge Group is a leading provider of staffing and workforce solutions. Our client, a prominent organization in the logistics industry, is seeking an experienced Logistics Financial Analyst to join their team.">Job Summary">We are looking for a skilled Logistics Financial Analyst to manage customer billing, process corrections, and...


  • Cerritos, California, United States Bri & Ed Inc Full time

    Job DescriptionCulinary professionals seeking a challenging role with opportunities for growth and development are encouraged to apply for the position of Executive Chef and Kitchen Manager at Shipmates Restaurant & Sports Bar, the oldest restaurant in Cerritos. This full-time opportunity offers a guaranteed schedule and competitive compensation...


  • Cerritos, California, United States Danielle Quiamco Full time

    Job OverviewWe are seeking a skilled Operations Manager to lead our team at Danielle Quiamco in Cerritos, CA. As a shift lead, you will be responsible for ensuring the smooth operation of our store.About the RoleThis is a full-time position that requires a minimum of 4 shifts per week. You must have excellent communication and adaptation skills, as well as...


  • Cerritos, California, United States McNichols Company Full time

    Job Description:We are seeking an experienced Customer Service Liaison to join our team. The ideal candidate will be responsible for providing administrative support to our sales and operations teams.Key Responsibilities:Maintaining relationships with existing customers via phone calls and emails Communicating with suppliers and internal customers to check...


  • Cerritos, California, United States Samsung SDS America Full time

    We are looking for a highly organized and detail-oriented Logistics Billing Coordinator to join our team at Samsung SDS America. In this role, you will be responsible for performing billing system administration, vendor payment, customer service, and financial activities including payments, reporting, and reconciliation.Key Responsibilities:Process customer...


  • Cerritos, California, United States McNichols Company Full time

    Role Overview:We are seeking a skilled Administrative Support Specialist to join our team. In this role, you will provide critical support to our sales and operations teams, ensuring seamless day-to-day operations.Key Tasks:Maintain customer relationships through regular communication Collaborate with suppliers and internal teams to track order progress...