Product Application and Technical Support Specialist
2 weeks ago
We are seeking a skilled Product Application and Support Technician to join our team at Humanix in Spokane Valley, WA. This role provides application support to internal and external users and is responsible for customer technical support.
Key Responsibilities:- Provide technical support to customers via phone and internet-based inquiries
- Analyze problems to identify root causes and recommend corrective actions
- Develop and maintain documentation for company products
- Collaborate with engineering staff to define production test procedures
- Contribute to process improvements and ensure high standards of customer service
- Degree or certification in electronic technology or equivalent experience
- Strong communication and interpersonal skills
- Ability to articulate technical ideas clearly and concisely
- Proficiency in using devices for testing, calibrating, and diagnosing products
Humanix is an Equal Opportunity Employer and values diversity in the workplace. We encourage qualified applicants to apply without regard to disability status and/or protected veteran status.
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