Retail Administrative Coordinator

5 days ago


Concord, North Carolina, United States Marshalls Full time
Job Summary

We are seeking a highly organized and detail-oriented Retail Administrative Coordinator to join our team at Marshalls. As a key member of our store operations team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting store management in administrative functions.

Key Responsibilities
  • Provide excellent customer service by engaging with customers, responding to their needs, and maintaining a positive store atmosphere.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and cash office.
  • Support store management in administrative functions, such as scheduling, expense account monitoring, and supply inventory.
  • Participate in the hiring process, including scheduling interviews and conducting reference checks.
  • Maintain accurate and up-to-date associate personnel files.
  • Perform daily cash office functions and maintain cash office standards.
  • Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisition.
  • Ensure proper associate coverage in service areas for a positive customer experience.
  • Support and respond to coverage needs throughout the store.
  • Communicate effectively with management and associates to set and address priorities, provide progress updates, and recognize and provide constructive feedback.
  • Partner with management to identify and address associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
Requirements
  • Able to work a flexible schedule, including nights and weekends.
  • Outstanding communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Able to train others.
  • 1 year retail and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including:

  • Associate discount.
  • EAP.
  • Smoking cessation.
  • Bereavement.
  • 401(k) Associate contributions.
  • Child care & cell phone discounts.
  • Pet & legal insurance.
  • Credit union.
  • Referral bonuses.

Those who meet service or hours requirements are also eligible for:

  • 401(k) match.
  • Medical/dental/vision.
  • HSA.
  • Health care FSA.
  • Life insurance.
  • Short/long term disability.
  • Paid parental leave.
  • Paid holidays/vacation/sick.
  • Auto/home insurance discounts.
  • Scholarship program.
  • Adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We are an equal opportunity employer and welcome applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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