Customer Service Representative

4 days ago


Ludlow, Massachusetts, United States GPM Investments Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized store environment.

Responsibilities:

  • Provide fast and efficient service to customers, ensuring a positive shopping experience.
  • Process cash transactions accurately and efficiently, handling cash refunds and exchanges.
  • Count money at the beginning and end of each shift, ensuring accuracy and accountability.
  • Utilize special equipment to process a variety of specialty products, including money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Enforce age restrictions responsibly by checking identifications for restricted sales.
  • Maintain a clean and organized store environment, including sanitizing equipment and areas, and emptying trash containers.
  • Assume other duties and responsibilities as assigned to accommodate store operational needs.

Qualifications:

  • Must be 18 years of age or older (21 in some states).
  • Ability to work weekends and holidays, embracing the full rhythm of retail.
  • Basic math skills required, including addition, subtraction, division, and multiplication.
  • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Must pass a pre-employment drug screen and be subject to a criminal history background check.

Benefits:

For information on benefits offered, please click on the hyperlink below.



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