Customer Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team at Ludlow Central Bakery. As a key member of our staff, you will be responsible for providing exceptional customer service, handling cash and card transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
- Deliver outstanding customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Process transactions accurately and efficiently, using our POS system to manage sales and customer interactions.
- Perform daily cleaning tasks, including sanitizing common surfaces and washing dishes, to maintain a clean and safe store environment.
- Develop and maintain knowledge of store products, including ingredients, pricing, and promotions, to effectively answer customer questions and make recommendations.
- Collaborate with colleagues to achieve sales goals and maintain a positive and productive work environment.
Requirements:
- Previous experience in sales, customer service, or a related field, with a strong track record of providing excellent customer service.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to stand and move around the store for long periods of time, and lift up to 25 pounds.
What We Offer:
- Paid training and development opportunities to help you succeed in your role.
- A competitive salary and benefits package, including [insert benefits here].
- A fun and dynamic work environment, with a team of passionate and dedicated professionals.
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