Shift Manager

1 week ago


Ludlow, Massachusetts, United States McDonald's Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and leading a team of Crew Members to achieve sales and customer satisfaction goals.

Key Responsibilities:
  • Supervise and manage daily restaurant operations, including food safety, quality, and customer service.
  • Lead a team of Crew Members to achieve sales and customer satisfaction goals.
  • Develop and implement strategies to improve restaurant performance and customer satisfaction.
  • Manage inventory, labor costs, and other restaurant operations.
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a restaurant or retail environment preferred.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift up to 50 pounds and stand for long periods of time.
Benefits:
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Free meals and discounts on merchandise.
  • Flexible scheduling and opportunities for overtime.
  • Health insurance and 401(k) matching.

McDonald's is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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