Customer Service Representative

2 days ago


Hillsboro, United States Apex Systems Full time
Customer Service Representative

Apex Systems is seeking a skilled Customer Service Representative to join our team. As a key member of our healthcare client's support team, you will be responsible for providing exceptional customer service to patients, physicians, and other healthcare professionals.

Responsibilities:
  • Review medical charts to schedule, reschedule, or cancel appointments according to scripts and guidelines.
  • Place calls for appointment reminders and quality measure outreach.
  • Collect care-specific information for Primary Care or Specialty Care services.
Requirements:
  • Customer service experience
  • Multitasking and strong communication skills
  • Computer skills and experience with HealthConnect is a plus

Apex Systems is an equal opportunity employer and values diversity in the workplace. We offer a comprehensive benefits package and opportunities for career growth and development.



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