Beverage and Snack Attendant

2 weeks ago


Fitchburg, Massachusetts, United States Great Wolf Resorts Full time

Position Title: Coffee Shop Attendant - Part Time - $13.50/hr

Job Category: Food & Beverage

Job Overview:

The Coffee Shop Attendant plays a crucial role in ensuring positive guest experiences by efficiently taking orders, serving beverages, and managing transactions in a friendly manner across various food service outlets.

Key Responsibilities:

  1. Engage with guests to accurately take food and beverage orders.
  2. Prepare and serve customer food and beverage selections.
  3. Deliver exceptional customer service while promoting menu items.
  4. Maintain equipment, conduct preventative maintenance, and coordinate repairs as necessary.
  5. Assist with merchandising tasks, including display setup, inventory management, and pricing.
  6. Handle cash transactions, operate point-of-sale systems, and complete daily reports.
  7. Ensure the food and beverage outlet meets cleanliness and presentation standards.
  8. Adhere to operational guidelines for daily retail activities.
  9. Support other food service areas as required.

Basic Qualifications:

  • Some High School education or equivalent.
  • Flexible scheduling availability based on business needs.
  • Basic math skills for handling transactions.
  • Strong customer service and communication abilities; capable of understanding English language safety and operational manuals.
  • Successful completion of a background check and drug screening.

Desired Skills and Attributes:

  • Prior experience in customer service roles.
  • Familiarity with restaurant equipment and sanitation practices.
  • Ability to manage multiple tasks and prioritize effectively.
  • Experience with cash handling and point-of-sale systems.
  • Demonstrated teamwork capabilities.

Physical Requirements:

  • Ability to lift items weighing up to 20 lbs.
  • Capacity to sit or stand for extended periods.

Equal Opportunity Employer: Great Wolf Resorts is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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