Technical Operations Associate

3 days ago


Andover, Minnesota, United States Desktop & Depot Support Full time
Job Title - Technical Operations Associate

Description
We are seeking a skilled Technical Operations Associate to join our team at Desktop & Depot Support. In this role, you will provide technical support for our clients, including Workstation Software Break Fix support, IMAC – PC Install, Moves, Adds and Changes, and Image Loads. Your responsibilities will also include Asset Recovery, Asset tagging, and Printer Support.

Responsibilities
Provide technical support for clients, including workstation software break fix support, IMAC – PC install, moves, adds and changes, image loads, asset recovery, asset tagging, and printer support.

Requirements
Previous working experience in desktop support, knowledge of PC imaging, change management, and incident management. Experience with tools such as Servicenow, Bomgar, Laplink, and Secure disk wipe. Certified dell technician certification and expertise in inventory control are preferred qualifications.

Benefits
The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. Additionally, you will enjoy regular performance appraisals, opportunities for growth and development, and a supportive community of co-workers and clients.

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