Information Technology Specialist

7 days ago


Andover, Minnesota, United States TEKsystems Full time
About the Role

This exciting opportunity is with a leading company in the retail sector, seeking an IT Technician to join their team. The ideal candidate will have excellent technical skills, outstanding communication abilities, and a passion for delivering exceptional customer service.

Job Summary

We are looking for a skilled IT Technician to provide support and maintenance for our Windows PC infrastructure. This includes troubleshooting hardware and software issues remotely, installing new PCs, and traveling to store locations as needed.

Key Responsibilities
  • Provide technical assistance to users via phone, email, or remote desktop sessions
  • Install, configure, and troubleshoot Windows PCs, including operating systems and office 365
  • Travel to store locations to assist with technical issues
  • Collaborate with vendors to resolve technical issues
Requirements

To be successful in this role, you will need:

  • Experience with Windows PCs, including Windows 7 and 10 operating systems
  • Excellent communication and problem-solving skills
  • Basic knowledge of CAT5 wiring
  • Familiarity with Verifone POS systems (a plus)
About Our Company

Our client is a rapidly growing company with a strong presence in the US market. They offer a dynamic work environment, opportunities for growth and development, and a competitive salary.

Salary Range

The estimated salary for this role is $55,000 - $65,000 per year, based on industry standards and location.



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