Senior Retail Operations Manager

5 days ago


Summerville, South Carolina, United States Preferred Appliance Sales and Repair - APS Full time
About the Role

We are seeking an experienced Senior Retail Operations Manager to lead our team at Preferred Appliance Sales and Repair in Summerville. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and fostering a positive work environment.

Key Responsibilities
  • Leadership: Inspire and motivate a team of sales associates and repair technicians to achieve store goals and deliver exceptional customer service.
  • Sales Management: Develop and implement effective merchandising strategies, engage with customers, and drive sales through promotional initiatives.
  • Customer Service: Ensure that all customers receive top-notch service and their needs are met promptly and professionally.
  • Operations: Oversee inventory management, store maintenance, and ensure compliance with company policies and procedures.
  • Team Development: Recruit, train, and develop team members to enhance their skills and performance.
  • Financial Management: Manage store budgets, financial reports, and drive profitability through effective cost control and revenue generation strategies.
Requirements
  • Proven experience as a senior retail operations manager or in a similar leadership role, preferably in the appliance or retail industry.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • A results-driven mindset with a focus on achieving sales targets and customer satisfaction.
  • Proficient in MS Office and familiarity with retail management software.
What We Offer
  • Competitive Salary: $60,000 - $80,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including Aflac and retirement plans, health insurance, and paid time off.
  • Growth Opportunities: Career advancement opportunities within the company.
  • Sundays Off: Enjoy your weekends off from work.
Join Our Team

If you are a motivated leader with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.



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