Retail Sales and Operations Manager
2 days ago
About us
Lane Bryant is a premium plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide stylish, high-quality clothing that makes our customers feel confident and beautiful.
We are committed to creating an inclusive environment where our associates and customers feel valued and respected. If you share our passion for fashion and customer service, we want to hear from you
**Job Description**
We are seeking a highly motivated and experienced Retail Sales and Operations Manager to join our team. As a Sales Lead, you will be responsible for creating an engaging environment for our associates and customers. You will partner with the Store Manager to execute daily action plans and ensure that our store runs smoothly and efficiently.
Your key responsibilities will include:
- Welcome and engage with customers to understand their needs and provide exceptional shopping experiences.
- Share your knowledge of our products and services with customers to outfit and inspire them.
- Empower teams to exceed customer expectations through the company selling model.
- Help store leaders execute daily operational action plans.
- Motivate and coach associates to recognize and improve performance.
- Drive results by identifying business opportunities in partnership with store leaders.
- Assess daily schedules to maximize productivity and equalize payroll.
- Share daily communications with store teams and prioritize tasks as needed.
- Support store leadership with onboarding new associates when needed.
**Requirements**
To be successful in this role, you will need:
- 1-3 years retail experience
- High school diploma or equivalent required
- Possession of a valid driver's license (not applicable)
- Flexible availability – including evenings, weekends, and holidays
- Ability to read, write and communicate in English
- Proficient with technology, including an ability to operate store systems accurately
**What We Offer**
We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive:
- Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands
- Support for your individual development plus opportunity for growth within our family of brands
- A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
Location: La Habra, CA
Position Type: Regular/Part-time
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