Logistics Coordinator

5 days ago


La Habra, California, United States Classet Full time
Job Title

Logistics Coordinator - Sales Performance Specialist

About Classet

We're a dynamic company seeking an exceptional Logistics/Office coordinator to join our team. Our mission is to achieve desired sales metrics by matching the right technician to every job.

Salary Range

$20-$25 per hour, depending on experience

Key Responsibilities
  • Establish customer rapport and encourage repeat business.
  • Respond to customer requests and resolve issues.
  • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
  • Update customers throughout the day on technician progress.
  • Process new hires and order uniforms for employees.
  • Evaluate customer calls and assign the best technician to each service appointment.
  • Meet daily revenue and sold-hour goals by prioritizing urgent and profitable calls.
  • Relay accurate information to technicians for proficient customer experiences.
  • Manage technician whereabouts and needs.
  • Record service call results and create report summaries.
  • Oversee time sheet and payroll adjustments.
Requirements
  • Proven track record in customer service.
  • IT competence with good typing skills and phone system proficiency.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Bachelor degree or equivalent (a plus).
  • Engaging personality for a fast-paced environment.
  • Highly motivated, flexible, and great attitude.
  • Tough skin for enforcing policies and procedures.
  • Basic HR/Office MGR knowledge.
Benefits
  • Health Benefits
  • 401(k)
  • Paid Time Off
  • Opportunities for advancement


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