Field Operations Director

3 weeks ago


Alexandria, Virginia, United States Gladus LLC Full time
Job Title: Field Operations Manager

We are seeking a highly skilled and experienced Field Operations Manager to join our team at Gladus, LLC. As a key member of our operations team, you will be responsible for leading our field sales and support teams, managing our existing network of clients, and identifying new business opportunities.

Key Responsibilities:
  • Manage and lead our field sales and support teams to achieve sales and customer satisfaction goals.
  • Develop and implement operational and customer support services, tools, and procedures to improve overall performance and profitability.
  • Interact with sales, accounts collections, and technical support teams to improve overall performance and profitability.
  • Manage the installation, regular service, and technical maintenance of our products and services.
  • Research and identify opportunities for process improvement and provide recommendations to management.
  • Coordinate and audit our technical and collector services teams to ensure compliance with company procedures and objectives.
  • Prepare and present regular performance reports to stakeholders and management.
  • Hire, train, and manage field staff to ensure they follow company procedures and are accountable for their work.
Requirements:
  • Proven track record in managing technical support and client services teams, as well as field sales representatives.
  • Strong technical background and experience in using CRM and other mobile applications to increase transparency of services.
  • Fluency in Spanish and English required.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
What We Offer:
  • Competitive salary and uncapped commission structure.
  • Quarterly bonuses for high performers.
  • Career advancement opportunities.
  • Health benefits (HRA).
  • 100% travel reimbursement (gas, parking, tolls).
  • Paid time off (PTO) and paid holidays.
  • Casual environment focused on teamwork.
  • Extensive industry and technology training.


  • Alexandria, Virginia, United States Spring Education Group Full time

    Job Title: Senior Operations DirectorWe are seeking a highly experienced and skilled Senior Operations Director to join our team at Spring Education Group. As a key member of our leadership team, you will be responsible for driving operational excellence across our network of early childhood education sites.Key Responsibilities:Oversee the operations of up...


  • Alexandria, Virginia, United States Spring Education Group Full time

    Job Title: Senior Operations DirectorSpring Education Group is a leading provider of private school education in North America. We are seeking a dynamic and experienced Senior Operations Director to lead our early childhood education division.Job SummaryThe Senior Operations Director will be responsible for driving enrollment growth, ensuring schools meet...


  • Alexandria, Virginia, United States Helios HR Full time

    Job DescriptionHelios HR is seeking a highly skilled and experienced Director of Operations to lead the day-to-day operations of our company. The successful candidate will be responsible for overseeing the execution of our business strategy, managing our operational programs and processes, and ensuring effective communication with key stakeholders and...


  • Alexandria, Virginia, United States Alexandria City Public Schools Full time

    Job DescriptionThe Alexandria City Public Schools is seeking a highly skilled and experienced Field Operations Supervisor to join our team. This is a critical role that requires a strong understanding of program compliance, operational efficiency, and customer service.Key ResponsibilitiesOversee the USDA Child Nutrition Programs operations to ensure district...


  • Alexandria, Virginia, United States Spring Education Group Full time

    Job Title: Regional Operations DirectorJob Summary:We are seeking a highly experienced Regional Operations Director to join our team at Spring Education Group. As a key member of our leadership team, you will be responsible for driving operational excellence across our network of early childhood education sites. If you have a proven track record of success...


  • Alexandria, Virginia, United States Spring Education Group Full time

    About Spring Education GroupSpring Education Group is a leading provider of private school education in North America, operating 117 preschools across 16 states. Our Early Childhood Division delivers high-quality education to children in their formative years, emphasizing a balance between care and educational standards.Job OverviewWe are seeking an...


  • Alexandria, Virginia, United States Alexandria City Public Schools Full time

    Job DescriptionThe Field Operations Supervisor position is a critical role within the Alexandria City Public Schools, responsible for ensuring the smooth operation of the Child Nutrition Program. This position reports to the Director for the School Nutrition Services program and is instrumental in assessing, planning, training, and evaluating data for...


  • Alexandria, Virginia, United States Marvin Love and Associates Full time

    Job Title: Rooms and Guest Relations DirectorWe are seeking a highly skilled and experienced Rooms and Guest Relations Director to join our team at Marvin Love and Associates. As a key member of our hotel management team, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities:Manage the...


  • Alexandria, Virginia, United States Marvin Love and Associates Full time

    Job Title: Rooms and Guest Relations DirectorWe are seeking a highly skilled and experienced Rooms and Guest Relations Director to join our team at Marvin Love and Associates. As a key member of our hotel management team, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities:Manage the...


  • Alexandria, Virginia, United States Spring Education Group Full time

    About Spring Education GroupSpring Education Group is a leading provider of private school education in North America. With a strong presence across the United States, we offer a forward-thinking approach to education, focusing on academic excellence, innovative programs, and personalized learning. Our Early Childhood Division operates 117 preschools in 16...


  • Alexandria, Virginia, United States Gladus LLC Full time

    Job Title: Field Operations ManagerWe are seeking a highly skilled and experienced Field Operations Manager to join our team at Gladus LLC. As a key member of our operations team, you will be responsible for leading and managing our field sales and support teams, as well as developing and implementing operational and customer support services.Key...


  • Alexandria, Virginia, United States edCount Full time

    About the RoleThe Director of Administration will be responsible for overseeing edCount's day-to-day administrative operations, including accounting and finance, business administration, human resources, travel management, and corporate culture initiatives. This is a critical leadership role, requiring a strategic thinker with excellent organizational skills...


  • Alexandria, Virginia, United States edCount Full time

    About edCountedCount, LLC is a woman-owned small business dedicated to supporting education agencies and institutions through evaluation, policy analysis, assessment design, and technical assistance.Job SummaryWe are seeking a highly skilled and experienced Director of Administration to oversee our day-to-day administrative operations, including accounting...


  • Alexandria, Virginia, United States Mayvin® Full time

    Deputy Director, Global Law EnforcementMayvin is seeking a highly skilled Deputy Director to join our team. As a key member of our Global Law Enforcement team, you will play a critical role in ensuring the efficient operation of our programs, compliance with contractual requirements, and delivery of high-quality services to our customers.Key...


  • Alexandria, Virginia, United States Ecolab Full time

    Job Title: Field Operations ManagerEcolab is seeking a highly skilled Field Operations Manager to lead our Pest Elimination team in the Alexandria, VA market.Job Summary:The Field Operations Manager will be responsible for developing and leading a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants,...


  • Alexandria, Virginia, United States Alexandria City Public Schools Full time

    Job Title: Field Operations SupervisorJoin the Alexandria City Public Schools team as a Field Operations Supervisor, responsible for providing critical support to our School Nutrition Service program. This role is instrumental in ensuring compliance with federal and state regulations, maximizing operational efficiencies, and promoting nutrition education and...


  • Alexandria, Virginia, United States Alexandria City Public Schools Full time

    Job Title: Field Operations SupervisorJob Summary:The Field Operations Supervisor is a key member of the School Nutrition Services team, responsible for ensuring the smooth operation of the Child Nutrition Programs in the Alexandria City Public Schools. This role involves providing guidance and support to managers, overseeing daily activities, and ensuring...


  • Alexandria, Virginia, United States NTT DATA Full time

    Job Title: IT Field Operations ManagerJob Summary:NTT DATA Services is seeking a seasoned IT Field Operations Manager to lead the Deskside Support team in Alexandria, Virginia. The successful candidate will be responsible for defining, enhancing, and monitoring ITIL processes to provide high-quality customer service. This role requires a strong leader who...


  • Alexandria, Virginia, United States Ecolab Full time

    Job SummaryEcolab is seeking a highly skilled Field Operations Manager to lead our Pest Elimination team in the Alexandria, VA market. As a key member of our team, you will be responsible for developing and leading a team of Service Specialists who provide pest detection, elimination, and prevention solutions to commercial establishments.Key...

  • Operations Director

    3 weeks ago


    Alexandria, Virginia, United States DMV Fitness Full time

    Job OverviewDMV Fitness is seeking a highly motivated and experienced Operations Manager to join our team. As a key member of our leadership team, you will be responsible for upholding the high standards of our company and driving growth and success in our district.Key ResponsibilitiesDevelop and implement strategies to drive growth and success in our...