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Patient Services Administrative Associate
2 months ago
Position Overview:
Office Administration Coordinator
Dental Care on 7 is seeking a dedicated Administrative Coordinator to enhance our front office operations.
- Be part of a collaborative team of 8-10 professionals who value communication and community.
- Full-time role with a flexible schedule; potential for early mornings and late evenings based on practice needs.
- Competitive compensation commensurate with experience.
Qualifications:
- Minimum of 1 year of experience in a dental or medical environment; training available for those new to the field.
- Experience with insurance billing and accounts receivable is essential.
- Possess a positive, adaptable mindset.
- Familiarity with Dentrix or similar dental software is preferred.
- Experience in a fast-paced, customer-focused setting.
- Strong communication and organizational abilities are crucial.
- Must adhere to HIPAA regulations and protect patient information.
Key Responsibilities:
- Welcome patients warmly upon their arrival, ensuring a positive first impression.
- Manage front office tasks, including phone inquiries, mail handling, and patient communication.
- Utilize Dentrix for scheduling and maintaining patient records.
- Coordinate appointments for multiple providers efficiently.
- Process insurance claims and follow up on outstanding claims.
- Handle patient payments and manage accounts receivable.
- Discuss treatment plans and payment options with patients.
- Collaborate with providers to implement effective office systems.
Benefits:
- Comprehensive benefits package including health insurance and retirement plans.
- Opportunities for professional development and training.
- Join a reputable organization with over 20 years of experience in the dental industry.
Physical Requirements:
- Ability to perform essential duties with or without reasonable accommodation.
- Prolonged periods of sitting and computer work are required.
- Must be able to lift up to 15 pounds occasionally.
- Availability for periodic training sessions, either virtual or in-person.
About Us:
At Dental Care on 7, we are committed to providing exceptional dental services while fostering a supportive work environment. Our mission is to deliver high-quality care to our patients and support our team members in their professional growth.