Patient Financial Advocate

4 weeks ago


Blue Springs, Missouri, United States First Source LLC Full time
Job Title: Patient Financial Advocate

We are seeking a highly motivated and detail-oriented Patient Financial Advocate to join our team at Firstsource Solutions USA, LLC. As a Patient Financial Advocate, you will play a critical role in ensuring that patients receive the financial assistance they need to access quality healthcare services.

Key Responsibilities:
  • Screen patients for eligibility assistance programs, including state, county, and federal programs.
  • Provide information and reports to client contacts, keeping them current on our progress.
  • Document the results of the screening in the onsite tracking tool and hospital computer system.
  • Face-to-face screen patients on site as able, and attempt to reach patients by telephone if unable to screen face-to-face.
  • Conduct patient home visits to screen for eligibility of state, county, and federal programs.
Requirements:
  • High School Diploma or equivalent required.
  • 3 years' experience in medical coding, medical billing, eligibility (hospital or government), or other pertinent medical experience preferred.
  • Previous customer service experience preferred.
  • Bilingual in English and Spanish preferred.
  • Basic computer skills required.
Working Conditions:

This position requires the ability to walk, sit, and stand for extended periods of time. Medical screenings and vaccinations are required for this position. Working on holidays or odd hours may be required at times.

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.



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