Patient Financial Advocate

16 hours ago


Blue Springs, Missouri, United States First Source LLC Full time
Job Title: Patient Financial Advocate

Join Firstsource Solutions USA, LLC as a Patient Financial Advocate and play a vital role in ensuring patients receive the financial assistance they need.

Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our team as a Patient Financial Advocate. In this role, you will be responsible for screening patients for eligibility assistance programs, providing information and reports to clients, and documenting results in our onsite tracking tool and hospital computer system.

Key Responsibilities:
  • Screen patients for eligibility assistance programs, including State, County, and Federal programs
  • Provide information and reports to clients, keeping them current on our progress
  • Document results of screening in onsite tracking tool and hospital computer system
  • Face-to-face screen patients on site, or attempt to reach patients by telephone if unable to screen face-to-face
  • Perform outside field work, including patient home visits to screen for eligibility of State, County, and Federal programs
Requirements:
  • High School Diploma or equivalent required
  • 1-3 years' experience in medical coding, medical billing, eligibility, or other pertinent medical experience preferred
  • Previous customer service experience preferred
  • Bilingual in English and Spanish preferred
  • Basic computer skills required
Working Conditions:

Must be able to walk, sit, and stand for extended periods of time. Medical screenings and vaccinations are required for this position. Working on holidays or odd hours may be required at times.

We are an Equal Opportunity Employer and welcome applications from all qualified candidates.



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