Truancy and Problematic Youth Case Manager
7 days ago
Job Summary:
This position involves providing part-time assistance in managing cases of truant and problematic youth and their families. It requires using advanced techniques in individual and family support sessions, all under the direct supervision of the Team Supervisor and the Program Director.
Key Responsibilities:
- Assist the Team Supervisor and Program Director with conducting assessments, preparing treatment plans, monitoring school attendance, offering school support, and providing case management as appropriate.
- Manage a moderate case load, ensuring timely and accurate paperwork and file information.
- Interact with clients, co-workers, interested parties, and supervisors, maintaining a moderate range of internal and external contacts.
- Facilitate large groups and manage varied group dynamics.
- Arrive at work on time and ready to work, adhering to EEO compliance and maintaining a workplace of dignity and respect.
- Work cooperatively in a group/team setting, showing respect to others, taking guidance and direction from supervisors, and abiding by the core values and mission statement of the agency.
- Provide case management and support services to assigned truant clients and their families, including determining eligibility, intake, assessment, evaluation, and referral, providing transportation, monitoring school attendance, and scheduling and conducting client visits at convenient locations.
- Complete documentation related to case management services, including contact notes, assessments, testing, screening, intake forms, interview notes, correspondence, and statistics.
- Conduct client and family support and education sessions, serving as an advocate for clients, and maintaining up-to-date knowledge of laws, DCF, DJJ, and other agency guidelines.
- Complete client follow-up according to established guidelines, handle crisis calls from clients and non-clients, and make presentations about YFA, programs, services, and related issues.
- Participate in meetings and work sessions related to service provision, provide input on changes/enhancements to programs and services, and participate in required trainings.
- Complete other tasks as assigned to ensure clients receive necessary services and administrative tasks are completed.
Requirements:
- Bachelor's Degree; with related experience in case management preferred.
- Proficiency in Microsoft tools.
What We Offer:
- PTO.
- Pet Insurance.
- Employee Assistance Program.
- Immediate eligibility for 403b Savings Plan with match after 12 months.
- Continuous training and professional development opportunities.
Equal Employment Opportunity:
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws.
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