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Community Case Manager
2 months ago
Job Summary:
This position involves providing part-time assistance in managing cases of truant and problematic youth and their families. It requires using advanced techniques in individual and family support sessions, all under the direct supervision of the Team Supervisor and the Program Director.
Key Responsibilities:
- Assist the Team Supervisor and Program Director with conducting assessments, preparing treatment plans, monitoring school attendance, offering school support, and providing case management as appropriate.
- Manage a moderate case load, ensuring timely and accurate paperwork and file information.
- Interact with clients, co-workers, interested parties, and supervisors, maintaining a moderate range of internal and external contacts.
- Facilitate large groups and manage varied group dynamics.
- Arrive at work on time and ready to work, adhering to EEO compliance and maintaining a workplace of dignity and respect.
- Work cooperatively in a group/team setting, showing respect to others, taking guidance and direction from supervisors, and abiding by the core values and mission statement of the agency.
- Provide case management and support services to assigned truant clients and their families, including determining eligibility, intake, assessment, evaluation, and referral.
- Monitor school attendance, schedule and conduct client visits at convenient locations, and maintain contact with assigned schools that initiate truancy/ungovernable referrals.
- Complete documentation related to case management services, including contact notes, assessments, testing, screening, intake forms, interview notes, correspondence, and statistics.
- Conduct client and family support and education sessions, serving as an advocate for clients, and representing YFA and/or the child in court as necessary.
- Maintain up-to-date knowledge of laws, DCF, DJJ, and other agency guidelines, and complete client follow-up according to established guidelines.
- Handle crisis calls from clients and non-clients, make presentations about YFA, programs, services, and related issues, and participate in meetings and work sessions related to service provision.
- Provide input on changes/enhancements to programs and services, participate in staff meetings (when available), conduct community outreach programs, and participate in required trainings.
- Complete other tasks as assigned to ensure clients receive necessary services and administrative tasks are completed.
Requirements:
Education: Bachelor's Degree; with related experience in case management preferred.
What's in it for you:
At YFA, we are as dedicated to our team members as we are to our mission. YFA provides:
- PTO
- Pet Insurance
- Employee Assistance Program
- Immediate eligibility for 403b Savings Plan with match after 12 months
- Continuous training and professional development opportunities
And of course, an opportunity to make the world a better place.
Equal Employment Opportunity:
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
Compliance:
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.