Customer Service Specialist

3 days ago


Portland, Oregon, United States EZCORP Full time
About Us

EZCORP is a leading provider of financial services, offering a unique blend of pawnbroking, consumer finance, and technology solutions. We are committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence.

Career Opportunities

We are seeking a highly motivated and results-driven individual to join our Retail Customer Service team. This role offers a challenging and rewarding career path, with opportunities for advancement and professional growth.

As a Retail Customer Service Representative, you will have the opportunity to work closely with customers, processing sales, loans, and extensions, and providing exceptional customer service. You will also be responsible for performing opening and closing store duties, ensuring a seamless customer experience.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong work ethic and self-motivation. A high school diploma or equivalent, customer service, cashier, or retail experience, and ability to multitask are also essential requirements.

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as a member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus
Compensation and Benefits

We offer a competitive salary range of $12-$18 per hour, depending on experience, as well as a comprehensive benefits package, including free health insurance, competitive wages, and generous paid time off. You will also have opportunities for advancement and professional growth within our company.



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