Customer Service Liaison

3 days ago


Elkridge, Maryland, United States J J McDonnell & Co Inc Full time
Key Responsibilities
  • Coordinate and make decisions on product substitutions, order adjustments, and product availability.
  • Work collaboratively with internal teams, including Receiving, Transportation, Processing, and Warehouse.
  • Prepare and manage reports to ensure operational consistency.
  • Assist walk-in customers with orders, payments, and product inquiries.
  • Accurately process customer invoices as required.
  • Allocate products to meet customer demands effectively.
  • Troubleshoot customer challenges, providing prompt and professional solutions.

This is a full-time position that offers a comprehensive benefits package, including medical, prescription, dental, vision, and life insurance, as well as a 401(k) plan and other employee perks.



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