Customer Service Representative

3 weeks ago


Elkridge, Maryland, United States PrideStaff Full time
About the Job

As a Customer Service Representative - Spanish Speaker, you will play a critical role in delivering exceptional customer experiences. You will be the primary point of contact for customers, handling their inquiries, concerns, and feedback in a professional and courteous manner.

You will be working in a dynamic team environment, utilizing your strong communication skills to resolve issues and meet customer needs. Your fluency in Spanish will enable you to effectively communicate with customers who prefer to interact in Spanish.

This is an exciting opportunity to join a leading staffing company and contribute to the success of our clients.

Estimated Salary: $18.00/hour (dependent on location)

Responsibilities:
  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Process orders, forms, and applications
  • Maintain accurate records of customer interactions

Requirements:

  • Fluency in Spanish
  • Strong communication and problem-solving skills
  • Ability to work well in a team environment
  • High school diploma or equivalent required; degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and dynamic team environment


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