Sales and Customer Service Representative

3 days ago


Elkridge, Maryland, United States Mary Crow - State Farm Insurance Full time
Overview

Mary Crow - State Farm Insurance has an immediate opening for a full-time sales professional. This role is ideal for individuals who enjoy working in a dynamic environment and providing exceptional customer service.

No prior insurance experience is required, as comprehensive training will be provided to the right candidate. What matters most is finding the right fit for our team.

Compensation Package

The estimated annual salary range for this position is $38,000 - $60,000, inclusive of a base salary and commission/bonuses based on experience and licensing. Additionally, you can expect a competitive benefits package, including paid time off (vacation and personal/sick days), your birthday off with a celebration, health allowance, retirement plan, and valuable experience.

Job Responsibilities

Your primary responsibilities will include:

  • Developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.
  • Establishing strong relationships with customers and following up as needed to ensure their satisfaction.
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Requirements

To succeed in this role, you should possess:

  • Insurance sales experience or equivalent licenses (Property & Casualty and Life/Health) is preferred but not mandatory.
  • Sales experience in outside sales, inside sales, retail sales, or telemarketing is also beneficial.
  • A proven track record of meeting sales goals/quotas is advantageous.
  • Excellent written, verbal, and listening communication skills.
  • Self-motivation and ability to multitask effectively.
  • Strong interpersonal skills to build rapport with customers.
  • Able to obtain Property & Casualty and Life/Health licenses.


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