Apartment Community Liaison

7 days ago


Elkridge, Maryland, United States Education Realty Trust Inc. Full time
About the Position

We are seeking a detail-oriented Resident Services Coordinator to join our team. In this role, you will be responsible for delivering exceptional customer service to residents, coordinating resident events, and maintaining accurate records of resident interactions. If you have strong organizational skills, a positive attitude, and a passion for providing outstanding service, we encourage you to apply.

Responsibilities

* Provide customer service to residents, responding to inquiries and resolving issues promptly
* Coordinate resident events, including orientations, workshops, and social activities
* Develop and publish a property newsletter highlighting events, services, and amenities
* Handle resident requests, including maintenance repairs, utility setup, and package delivery
* Maintain accurate records of resident interactions, incidents, and issue resolutions

Compensation and Benefits

* Competitive salary range: $20-22 per hour
* Opportunities for professional growth and development
* Comprehensive benefits package, including medical, dental, vision, and disability insurance
* Generous paid time off, including vacation, personal days, sick leave, and holidays
* Onsite housing discount at Greystar-managed communities (for onsite team members)
* 6-week paid sabbatical after 10 years of service and every 5 years thereafter
* 401(k) with company match up to 6% of pay after 6 months of service
* Paid parental leave and lifetime fertility benefit reimbursement up to $10,000

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