Front Counter Associate
1 week ago
At Zaxby's, we believe that dining is more than just a meal; it's an experience filled with joy, laughter, and delicious food.
For our employees, Zaxby's represents a supportive community.
We are eager to welcome you
Position Overview:
As a Cashier, you will be the initial point of interaction for our patrons, playing a crucial role in ensuring a memorable visit. Your responsibilities will include processing orders, managing payments, maintaining cleanliness in dining and guest areas, and delivering exceptional service by adhering to established procedures with promptness.
Qualifications:
To be eligible for this role, candidates must meet the following criteria:
- Minimum age of 15 years
- Availability to work at least 9 hours weekly
- Referral bonuses for team members
- Flexible scheduling options
The individual in this role is expected to engage in various tasks and fulfill all training obligations, including:
- Completion of Zaxby's Front of House Development Plan
- Hands-on training at various stations
- Delivering friendly and enthusiastic service to all guests
- Warmly greeting guests upon entry and expressing gratitude as they depart
- Staying informed about current promotions
- Providing detailed explanations of menu items, addressing inquiries, and suggesting additional offerings
- Representing the Zaxby's brand with enthusiasm
- Accurately processing orders and guest transactions
- Entering guest orders correctly into the point of sale system
- Handling payments, operating cash registers, and maintaining accurate receipts
- Managing cash transactions, counting and verifying tills, and documenting totals appropriately
- Ensuring a clean, safe, and inviting environment
- Maintaining cleanliness in guest areas, including dining spaces, counters, restrooms, and exterior
- Monitoring equipment and notifying management of maintenance needs
- Restocking paper goods, condiments, serve ware, and beverages
- Keeping workspaces organized and tidy
- Accurately preparing, packaging, and presenting guest orders
- Performing other assigned duties
- Ability to sit, stand, and walk for extended periods
- Occasional bending, crouching, or climbing, including ladder use
- Frequent lifting, pushing, pulling, and carrying of items up to 50 pounds, including overhead lifting
- Continuous use of hands and wrists for grasping and fine motor tasks
- Effective communication skills in speaking, reading, and writing
- Ability to maintain visual and auditory awareness to respond to the environment
- Comfortable working in environments with varying temperatures and potential exposure to food allergens
- Safe operation of restaurant equipment, including knives, fryers, and other potentially hazardous tools
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