Technical Account Manager

4 days ago


Las Vegas, Nevada, United States Aristocrat Interactive Full time
About the Job

Aristocrat Interactive is seeking an experienced Technical Account Manager to join our team. In this role, you will be responsible for delivering highly technical services while building positive customer advocacy and value for the Oasis 360 suite of products.

Key Responsibilities:
  • Provide onsite/remote installations, upgrades, and conversions, learning services, consultative approaches, and support.
  • Collaborate with Sales, Sales Enablement, Product Management, and the Gaming Systems Teams to advance our Product portfolio position in our customer base.
  • Assist with customer onboarding, product implementation, and training.
Requirements:
  • Requires an Associate's Degree in Computer Information Systems, Business Administration, or a Technical Certification path or equivalent work experience.
  • 1-2 years of Casino, or Business experience or its equivalent.
  • Oasis Master Certification within 6 months of employment.
Travel Expectations

Up to 75% travel may be required. Must be able to obtain a Passport and travel to other countries for extended periods.



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