Guest Services Representative

2 weeks ago


Braintree, Massachusetts, United States HEI Hotels & Resorts Full time
Position Overview

As a Guest Services Representative, you will play a crucial role in ensuring that our guests have a memorable experience during their stay. Your primary responsibility will be to assist guests with their check-in and check-out processes, while delivering exceptional customer service.

Key Responsibilities
  • Welcome guests with a warm and genuine greeting.
  • Facilitate the check-in and check-out procedures efficiently.
  • Provide information about hotel amenities and services.
  • Address guest inquiries and resolve any issues promptly.
  • Maintain a clean and organized front desk area.
Compensation

This position offers a starting wage of $19 per hour.

Qualifications

Ideal candidates will possess strong communication skills and a friendly demeanor, ensuring a positive experience for all guests.



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