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Guest Services Representative
2 months ago
As a Guest Services Representative, you will play a crucial role in ensuring that our guests have a memorable experience at HEI Hotels & Resorts. Your primary responsibility will be to assist guests during their arrival and departure, while delivering exceptional service that reflects our commitment to hospitality.
Key Responsibilities- Welcome guests with a warm and genuine greeting.
- Provide clear and positive communication throughout the guest's stay.
- Assist with check-in and check-out procedures efficiently.
- Address guest inquiries and resolve any issues that may arise.
- Maintain a clean and organized front desk area.
This position offers a starting wage of $19 per hour.
QualificationsIdeal candidates will possess strong interpersonal skills and a dedication to providing outstanding customer service. Experience in a hotel or customer service environment is preferred.