Front Desk Receptionist Part Time for Maple Ridge AL

3 days ago

Essex Junction, Vermont, United States HallKeen Assisted Living Communities LLC Full time
Job Title: Front Desk Receptionist

We are seeking a skilled and friendly Front Desk Receptionist to join our team at Maple Ridge Assisted Living and Memory Care Campus in Essex Junction, VT.

Job Summary:

The Front Desk Receptionist is responsible for providing exceptional customer service to residents, staff, and visitors. This role requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Answer incoming telephone calls and forward calls to appropriate personnel or department.
  • Retrieve messages from voice mail and forward to appropriate personnel.
  • Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
  • Provide information and referrals to callers, including directions and community information.
  • Welcome on-site visitors and announce visitors to appropriate personnel.
  • Receive, sort, and route mail and publications.
  • Maintain and route faxes and other documents.
  • Perform other clerical duties as needed, such as filing, photocopying, and collating.
  • Collect rent checks and other payments from residents and family members.

Requirements:

  • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to operate a telephone, emergency call system, monitoring board or beeper, and photocopier.

Working Conditions:

This is a part-time position, working every Friday 4-8pm and every other weekend 12pm-8pm. The successful candidate will be able to work a variety of schedules and shifts as needed.

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