Customer Service Representative
6 hours ago
**Job Overview**
Susquehanna Community Bank is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service and processing financial transactions with accuracy and efficiency.
**Key Responsibilities**
- Process customer transactions, including deposits, withdrawals, and loan payments
- Provide personalized service to customers, answering questions and addressing concerns
- Promote and explain bank services, including deposit products, loans, and other financial solutions
- Prepare and maintain accurate records and reports, including currency transactions and regulatory reports
**Requirements**
- Excellent communication and interpersonal skills
- Ability to multitask and problem-solve in a fast-paced environment
- Strong attention to detail and accuracy
- Proficient math and computer skills
- Previous experience in cash handling and customer service (preferred)
**What We Offer**
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
**Equal Opportunity Employer**
Susquehanna Community Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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