Clinical Operations Coordinator

6 days ago


Fort Lauderdale, Florida, United States NBI Weston Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Operations Coordinator to join our team at NBI Weston. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth functioning of our clinical operations.

Key Responsibilities:

  • Manage Patient Inquiries: Respond promptly to patient inquiries, providing comprehensive information and polite responses.
  • Schedule Appointments: Schedule patient sessions with 100% compliance to care plan recommendations.
  • Coordinate Communications: Coordinate communications with outside providers and families regarding care plans.
  • Maintain Accurate Documentation: Maintain accurate documentation and patient communication logs.
  • Assist with Office Maintenance: Assist with office cleanliness and maintenance, reporting any issues promptly.

Qualifications:

  • Preferred experience in scheduling and clinical administrative assistance.
  • Experience working with a CRM system is desirable.
  • Proficiency in speaking with patients over the phone while maintaining confidentiality.
  • Experience in healthcare administration preferred.


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