Salesforce Sales Cloud and PRM Consultant

3 days ago

Wilmington, Delaware, United States Volt Full time
Job Title: Salesforce Sales Cloud and PRM Consultant

Volt is seeking a highly skilled Salesforce Sales Cloud and PRM Consultant to join our team. As a key member of our team, you will be responsible for leading assessments and delivering functional designs for the Salesforce Sales Cloud and PRM platform.

Responsibilities:
  • Conduct detailed assessments of the current Sales Cloud environment, identifying areas for optimization or enhancement.
  • Lead the evaluation of business processes and map them to Salesforce functionalities, ensuring alignment with organizational objectives.
  • Develop comprehensive business blueprints that outline functional solutions aligned with client requirements.
  • Create process flow diagrams and flow mappings to define system integrations and streamline processes within Salesforce Sales Cloud and PRM.
  • Translate business requirements into functional designs, including user stories and technical specifications to meet project goals.
  • Collaborate with business stakeholders, SMEs, and cross-functional teams to gather and document business requirements.
  • Work closely with technical teams to ensure the functional design is feasible and scalable in the Salesforce Sales Cloud and PRM environment.
  • Lead functional design efforts in Salesforce Sales Cloud and PRM implementation projects, ensuring all deliverables are met within the defined scope, timeline, and budget.
  • Provide expertise on Salesforce best practices to enhance system performance and deliver successful business outcomes.
  • Oversee testing efforts, including functional testing and User Acceptance Testing (UAT), to ensure the solutions meet business requirements.
  • Monitor the effectiveness of the implemented Salesforce solution and recommend improvements for system efficiency.
  • Stay updated with the latest Salesforce Sales Cloud and PRM developments and suggest potential enhancements to the platform.
Qualifications and Requirements:
  • Bachelor's degree in Information Systems, Business, or a related field; Master's degree preferred.
  • 7+ years of experience working with Salesforce, including significant experience in Salesforce Sales Cloud and PRM.
  • Proven experience in conducting functional assessments, designing business blueprints, and process flow mapping within Salesforce Sales Cloud and PRM.
  • Strong experience in gathering and analyzing business requirements and translating them into technical specifications for Salesforce Lightning.
  • Expertise in Salesforce Sales Cloud and PRM and configuration of CRM functionalities to meet complex business needs.
  • Ability to work in a dynamic, project-based environment with tight deadlines.
  • Salesforce Sales and Cloud and PRM certifications are highly desirable.
Benefits:
  • Health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) -. Please indicate the specifics of the assistance needed.

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