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Front Desk Associate

1 month ago

Castle Rock, Colorado, United States Town of Castle Rock Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Attendant. This role is responsible for providing exceptional public service to our customers and ensuring a positive experience for patrons utilizing or visiting the Recreation Center, the Miller Activity Complex (MAC), or the Cantril Building.

Key Responsibilities
  • Greets patrons and provides information regarding the recreation facility, programs offered, and schedules in person and via phone.
  • Accepts fees for facility use, registers participants, and collects fees for programs and activities.
  • Makes change for customers and accounts for cash register proceeds.
  • Provides customer service by responding to basic patron concerns and issues.
  • Maintains the cleanliness of the entry and lobby area.
  • Replaces Recreation Center forms and brochures.
  • Performs other duties as assigned or required.
Requirements
  • High School Diploma or GED.
  • Six (6) months experience in a public setting providing customer service.
  • A CPR and First Aid Certificate is required, or ability to attain within 30 days.

The Town of Castle Rock is an Equal Opportunity Employer. We value teamwork, cooperation, and quality communication. If you share these values and are passionate about providing exceptional public service, we encourage you to apply.