Building and Development Coordinator

10 hours ago


Atlanta, Georgia, United States City of Atlanta Full time
Job Title: Building and Development Coordinator

Join the City of Atlanta team as a Building and Development Coordinator, where you will play a crucial role in ensuring the smooth operation of the permitting process. As the first point of contact for the public, you will provide exceptional customer service, resolving issues and answering questions in a timely and professional manner.

Key Responsibilities:
  • Process intake and issuance of all types of building permit applications
  • Promptly answer phone calls, emails, and other correspondence within the Office of Buildings
  • Provide administrative and customer service activities to assist customers visiting the Office of Buildings
  • Assist with customers seeking information or requesting copies of documents retained by the Office of Buildings
  • Receive, respond, and provide the outcome to complaints from customers
  • Interview citizens to determine the details of the inquiry or problem
  • Advise departmental personnel, citizens, and others on the status of permit applications
Requirements:
  • High School Diploma or GED
  • At least 4 years of customer service experience
  • Minimum of 1 year as a permit technician in the public sector or third-party private sector equivalent
  • ICC Permit Technician Certification
  • Ability to type 35wpm
Preferred Requirements:
  • Minimum of 3 years experience as a permit technician in the public sector or third-party private sector equivalent
  • 2-year degree in a construction-related field
What We Offer:

The City of Atlanta offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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