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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused Business Associate to join our team at Eastern Shore Smile Solutions. As a Business Associate, you will play a vital role in providing exceptional patient experiences in our office and over the phone.
Key Responsibilities:
- Provide high-level customer service to patients in our office and over the phone
- Work in various roles, including Phone Center, Front Desk Check-In, and Front Desk Check-Out
- Assist patients in creating treatment plans and handling finances
Why Work with Us:
At Eastern Shore Smile Solutions, we strive to provide more than just a job. We offer a career path for our team members to pursue their passion and purpose. We invest in our employees' growth through coaching, training, and continuing education.
Our Culture:
We are a team-driven organization that focuses on driving positive impact for our patients, team, and community. We value our employees' well-being and offer a comprehensive benefits package, including health insurance, 401(k), paid sick time, paid vacation time, paid holidays, and dental services.
Compensation and Benefits:
We offer a competitive hourly wage and a lucrative incentive package that allows our Business Associates to meet and exceed their income goals.
Requirements:
- High School Diploma or GED
- Outstanding customer service skills
