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Facilities Operations Manager

2 months ago

Glen Allen, Virginia, United States Hampton Inn Richmond West Innsbrook Full time
YOUR NEXT OPPORTUNITY AWAITS

Careers at Hampton Inn Richmond West Innsbrook

About Us:

Exceptional Talent + Premier Hospitality

We adopt a proactive, hands-on approach to hotel management. Our team possesses extensive expertise in all facets of hospitality management.

We are a company that values relationships and prioritizes teamwork. We uphold professionalism, integrity, and honesty as we strive to deliver exceptional hospitality. We recognize that our associates are key to providing our guests with a remarkable experience, and we seek the highest quality talent to fulfill our mission.

Why You'll Enjoy Working With Us:

The Team. You will collaborate with some of the most skilled and supportive leaders and colleagues you can take pride in working alongside.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty

What You Can Anticipate From Us:

Early Access to Your Earnings

Comprehensive Medical/Dental/Vision coverage, 401K, Company-paid short- and long-term disability insurance, Company-paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Opportunities for Advancement, Paid holidays, Tuition reimbursement, Referral Bonuses for working with friends, Multiple incentive bonuses, and much more.

Your Impact and Key Responsibilities:

POSITION OVERVIEW: The Facilities Operations Manager is accountable for all aspects of the Engineering department, including the effective operation, maintenance, and repair of all heating, ventilation, refrigeration, and mechanical systems. This role involves developing, coordinating, and overseeing a maintenance program to ensure the safety and comfort of all staff and guests. Additionally, you will supervise, train, and manage Engineering personnel.

What You Need to Succeed/Core Competencies:

QUALIFICATIONS, EDUCATION & EXPERIENCE:
  • High School Diploma or General Education Degree (GED) or equivalent work experience.
  • Proven experience in advanced maintenance skills and a strong aptitude for managing an engineering department. Familiarity with modern building controls and maintenance is preferred.
  • Proficient computer skills are required. Familiarity with Microsoft Office is preferred. Experience with hotel systems is a plus.
  • Knowledge of methods and materials used in general building maintenance, including carpentry, plumbing, electrical systems, and HVAC. Proficient in the use and repair of common tools and equipment.
  • Strong understanding of the English language.
  • Excellent written and verbal communication skills.
  • Ability to exert physical effort in lifting and transporting at least 50 pounds.
  • Capability to push/pull carts and other equipment weighing up to 250 pounds.
  • Ability to perform various physical movements throughout the work areas.
  • Ability to communicate effectively with guests, management, and co-workers.
  • Must be able to stand and maintain mobility for up to 8 hours. Willingness to work a varied schedule, including nights, weekends, and holidays.
Responsibilities:
  • Conduct inspections and assessments of buildings, equipment, and grounds to identify maintenance and preventive maintenance needs.
  • Ensure accurate record-keeping for the Preventative Maintenance program.
  • Develop work procedures and assign personnel to optimize service and productivity.
  • Prepare and submit cost estimates and repair options, including feasibility and logical solutions for maintenance requests.
  • Collaborate with relevant personnel regarding maintenance budgeting, long-term planning, and capital expenditures.
  • Engage contractors or craftsmen for bid proposals or estimates.
  • Contact vendors and suppliers to ensure competitive pricing, quality, and warranties for purchases.
  • Receive approved work orders and prioritize jobs to ensure timely completion.
  • Requisition materials, supplies, and equipment while maintaining control over storage and usage.
  • Supervise the use of maintenance department space, equipment, and materials.
  • Maintain records of work accomplished, operating statistics, and maintenance costs.
  • Ensure building security in relation to lock and key control.
  • Conduct fire safety training and oversee fire emergencies until the fire department arrives.
  • Coordinate and conduct periodic fire drills and inspections.
  • Regularly walk through the hotel to identify needed repairs.
  • Ensure all staff members receive proper training.
  • Perform tasks of supervised workers when necessary.
  • Ensure adherence to preventive maintenance programs and modify as needed.
  • Conduct periodic tests on Fire Alarm/Life Safety Systems.
  • Optimize energy and utility usage throughout the hotel and grounds.
  • Maintain guest confidentiality at all times.
  • Assist in managing emergencies to protect guests and associates and preserve building systems.
  • Adhere to all departmental, management, and hotel policies and procedures.
This job description provides a general overview of the expectations for the position and is not intended to be an exhaustive list of all duties, requirements, and responsibilities.

Work Environment:

The work environment includes the Engineering workshop and all areas of the hotel. The role involves working on stepladders and under varying temperature conditions and noise levels, both indoors and outdoors, and may involve exposure to fumes, dust, and chemicals.