Customer Service Ambassador

2 weeks ago

Issaquah, Washington, United States Arena Sports Full time
{"Company Overview": "At Arena Sports, we're dedicated to providing a fun and welcoming environment for families to play, learn, and grow. Our family-run business offers a range of programs and services, from soccer leagues and classes to birthday parties and camps.", "Responsibilities": "As a Customer Service Representative, you'll be the face of Arena Sports, providing exceptional service to our customers. Your key responsibilities will include:

* Becoming well-versed in all Arena Sports offerings to provide outstanding customer service
* Collaborating with customers to answer questions and problem solve
* Effectively and professionally communicating with customers in person, on the phone, and by email
* Accurately processing transactions, both cash and credit cards, using our Point of Sale and Scheduling platforms
* Serving food, beverages, and concessions (must obtain a Food Handlers and MAST permit)
* Helping maintain a clean facility

Qualifications: Customer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers. They also:

* Build rapport with all customers and families
* Multi-task and manage time effectively
* Know how to have fun on the job

Previous customer service experience is preferred but not required.", "Job Summary": "As a Customer Service Representative at Arena Sports, you'll have the opportunity to make a real difference in the lives of our customers. You'll be the first point of contact for many of our customers, and your exceptional service will help create a positive experience for them. If you're passionate about providing outstanding customer service and working in a fun and dynamic environment, we want to hear from you", "Key Qualifications": "

* Enthusiastic and reliable team player
* Excellent communication and problem-solving skills
* Ability to work effectively in a fast-paced environment
* Previous customer service experience preferred but not required

"}

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