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Customer Service Representative

2 months ago

Issaquah, Washington, United States Marcel Dore - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Marcel Dore - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer experiences and helping us achieve our business goals.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert advice on insurance options and help customers make informed decisions.
  • Anticipate and meet customer needs by using a customer-focused, needs-based review process.
  • Collaborate with other team members to ensure seamless customer service and promote business growth.
Requirements
  • Dedicated to customer service and able to effectively relate to customers.
  • Excellent communication skills to assist customers and coordinate with other team members.
  • Proactive problem-solving skills to resolve customer inquiries and issues.
Benefits
  • Competitive hourly pay plus commission/bonus opportunities.
  • Growth potential and opportunities for advancement within our office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits and valuable career-building experience.