Assistant Store Manager

7 days ago


Durham, North Carolina, United States Rack Room Shoes Full time
Job Title: Assistant Manager

Rack Room Shoes is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in managing day-to-day store operations, ensuring compliance with company policies and procedures, and providing leadership and guidance to store staff.

Key Responsibilities:
  • Assist the Store Manager in managing store operations, including sales, customer service, and inventory control.
  • Provide leadership and guidance to store staff, including training and development.
  • Assume responsibility for store operations in the absence of the Store Manager.
  • Contribute to the achievement of sales, service, and operational objectives.
  • Manage customer issues and provide a high level of customer service.
  • Perform POS terminal transactions, including sales, discounts, and refunds.
  • Conduct inventory control, including shipping and receiving, price management, and damaged merchandise.
  • Manage sales floor merchandising and visual presentation, including merchandise placement and sales floor maintenance.
  • Manage payroll control, including scheduling, payroll budget compliance, and time and attendance.
  • Develop and implement training programs for direct reports.
  • Contribute to the protection and control of company assets.
Requirements:
  • Approved background check.
  • Effective verbal and written communication skills.
  • Managerial and organizational skills.
  • Strong interpersonal skills for customer and employee interactions.
  • Strong visual merchandising skills.
  • Working knowledge of footwear, accessories, and shoe care.
  • Basic mathematical skills.
  • Knowledge of corporate and store operations policies and procedures.
About Rack Room Shoes:

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic protected by applicable law.



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